FAQ

Getting in touch with us is very easy. You can either call or email us. Our phone number is 08 8119 0220, and our email address is cs@bhvr.com.au. Whether you have questions about our VR services, need assistance with a booking, or require technical support, our team is ready to assist you.

We at Beyond Horizon VR are always open to exploring innovative and advanced VR opportunities in collaboration with our clients and partners. If you have an idea or project in mind, we invite you to reach out to us. Contact us with your concept, and together, we can create an amazing outcome. Our team is ready to work with you on developing cutting-edge VR experiences that push the boundaries of what is possible. Let's bring your vision to life with Beyond Horizon VR.

Yes, the headset is adjustable and will fit bigger heads. At Beyond Horizon VR, we understand that comfort and fit are crucial for an immersive virtual reality experience. Our VR headsets come with easily adjustable straps and cushioning to ensure a snug and secure fit for various head sizes, allowing everyone to fully enjoy the cutting-edge virtual worlds we offer.

Beyond Horizon VR currently offers its services for birthday parties and events within the Adelaide Metropolitan area. If you are located outside the Metro area, please let us know, and we can discuss possible arrangements to accommodate your needs.

To secure your booking with Beyond Horizon VR, we recommend making your first deposit as soon as possible. This initial deposit is 50% of the quoted price for the event. The final payment is required 2 weeks before the event date. The initial deposit is fully refundable up to 2 weeks prior to your scheduled event date. If you need to cancel your booking, please inform us promptly to ensure a smooth refund process.